This is an update — January 28, 2013. The ArtistWorks technology team continues to work on problems you’ve reported. Since many report the same problem, here’s a list already on track to be fixed over the next few weeks. Also, following the list of “known” problems is the list of issues that are already resolved. Click “more” to see the lists. Thanks! – David Butler, ArtistWorks CEO
Known Problems
1. Problems with the “Tracks” feature. Tracks play on the school, but 3 problems remain:
– Download of MP3 of tracks is not working
– On the Student Page, there is no way to delete a track in “Manage Tracks”.
– Header of the “Tracks” page is wrong (shows a different ArtistWorks school).
2. Video Exchange search is missing. We are adding a page that will allow you to sort Video Exchanges by Title, User, or Date, and search the Title fields.
3. Some pages have the wrong header — particularly pages related to the editing of Student Page information.
4. The ArtistWorks “Cookie” is not correctly inhibiting auto-play of public page video (it’s supposed to play it once and then never auto-play again).
5. Certain “breadcrumb” links take you to the wrong page (student gets the message “Access Denied”). There is not an “access” problem, but rather it is a known problem in our navigation taxonomy.
Again, there is no need to report any of these items, we are committed to fixing all of them as soon as we can. We appreciate your patience!
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Issues already resolved (fixed):
1. “Recent Students” feature has been reactivated
2. Updated Student Pages feature now correctly updates as students make changes
3. We added the “Contact” button to all Student Pages
4. “Video Message Archive” now working, it lists all older Messages (below Home page Message Video player)
5. Favicon on AW.com is now correct
6. Gift Certificate redemption process has been overhauled to make redemption easier
7. “Phantom” VE categories at the beginning of department lists have been removed
8. “More Music” on the right navigation panel now correctly goes to +MUSIC
9. Improved formatting on Study Materials list
10. Pictures from older AOB Forum entries now display correctly
11. All missing curriculum videos (that we know of) have been restored
12. All missing Video Exchange responses (that we know of) have been regenerated and are in place
13. Student Pages now show first name of student14. On the Forum entries, the poster’s # of posts now shows correctly.
15. Images now show in blogs
16. Badges are now showing in AOB schools
17. Rich text editing enabled in Forums
18. Subscription (“Forum topic notifications”) are now working (notifications prior to Jan 29 were discarded).